Introduce Balanced Scorecard history and concepts

Understand how global renowned companies stay competitive through the use of the Balanced Scorecard

Provide a hands-on sense of how the Balanced Scorecard Development Process works

Introduce the potential of the Balanced Scorecard as a Strategic Management System

·What is Balanced Scorecard performance management system ? What makes it different from traditional
     management system ?

·Balanced Scorecard as the key to achieving a strategy focused organization

·How to design a Balanced Scorecard

    -Development of strategy map

    -Selecting measures and targets and linking to business goals

    -Cause and effect linkage and alignment

·Case Study

·Benefits of Balanced Scorecard

·Approach in implementing the Balanced Scorecard

·Questions & Answers