1. How
long does it take to develop a
scorecard ?
| While the
initial design of a scorecard
generally takes two to three
months, the actual time
depends on a company's size,
structure, industry, and
organizational focus. |
2. How do
I build support for implementing
the scorecard ?
| The executive
team's understanding of
the Balanced Scorecard and
how it supports implementing
strategy is the first step
towards gaining their support.
Executive awareness is one
way to gain a commitment
to implementing a scorecard. |
3.
You keep referring to strategy
focused organizations and the
Balanced Scorecard.
Are they the
same thing ?
| The Balanced
Scorecard translates into
operational terms, which
is the first step to becoming
a Strategy-Focused Organization.
The process continues with
goal of making strategy
a continuous process. |
4.
Once we have implemented a scorecard,
does it ever change ?
| Scorecards
and strategy maps evolve
as the company's strategies
and goals evolves. Implementing
strategy is a ongoing process
in today's rapidly evolving
markets. |
5.
Do I need an explicit strategy
before implementing a scorecard
?
Having an
explicit strategy that everyone
understands will shorten
the time required to develop
the initial Balanced Scorecard.
While the Balanced Scorecard
is a strategy implementation
tool, organizations don't
have to wait to build scorecard
until they have achieved
consensus about their strategy.
Building a scorecard stimulates
management dialogue around
strategy by providing a
common language and framework
for discussing strategy.
The process of building
the scorecard will help
develop the strategy and
clarify how to achieve it.
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